ccc 444's Privacy Policy

1. Introduction and Scope

ccc 444 places the highest priority on the privacy of its members. This Privacy Policy ("Policy") applies to the ccc 444 website, mobile application, and all related services. It describes what information we collect when you use our platform, why we collect it, and how we use and protect it.

By accessing this website or completing registration, you are considered to have accepted the terms of this Policy. This Policy should be read alongside our Terms and Conditions, as both documents together form the legal framework governing use of the platform.

If you have any questions, please contact us through the details provided at the end of this Policy. Our team is always available to assist in both Bengali and English.

2. Data Collection

2.1 Information You Provide Directly

When you create an account at ccc 444, make a deposit, or contact our support team, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment information — such as bKash, Nagad, Rocket, or Upay account numbers
• Basic bank account details (for bank transfers)
• Content of support requests and communication history

2.2 Automatically Collected Information

When you use our platform, our systems automatically collect certain technical information, including:

• IP address and device type
• Browser and operating system details
• Login time and location (at country/region level)
• Games played and betting history
• Session duration and navigation patterns

2.3 Information Received from Third Parties

Where required for identity verification or fraud prevention, we may collect a limited amount of additional information from legitimate third-party service providers. Such collection is always carried out in compliance with applicable law.

3. Purpose of Data Use

ccc 444 uses collected information only for specific and legitimate purposes. We use your data for the following:

• Account management: To handle registration, login, and account security.
• Identity verification: To complete the KYC (Know Your Customer) process in line with international financial standards.
• Financial transactions: To process deposits and withdrawals and to maintain transaction records.
• Customer support: To respond to your requests, complaints, and questions.
• Security and fraud prevention: To detect suspicious activity and maintain platform security.
• Service improvement: To conduct analysis aimed at improving the user experience.
• Notifications and promotions: To inform you of relevant offers and updates, subject to your consent.
• Responsible gaming: To review betting patterns and offer assistance where needed.

We never sell your personal information or share it with third parties for marketing purposes.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files stored in your browser. ccc 444 uses cookies to keep your session active, remember your preferences, and maintain security.

4.2 Types of Cookies

• Essential cookies: Required for login state and session management — these cannot be disabled.
• Functional cookies: Store your language, theme, and other preferences.
• Analytics cookies: Help us understand which pages are used most (without identifying you personally).
• Security cookies: Used to detect fraudulent activity.

4.3 Cookie Controls

You can disable non-essential cookies through your browser settings. However, doing so may limit some features of the platform. Disabling essential cookies may cause the login process to stop working.

5. Sharing Data with Third Parties

ccc 444 may share data with third parties only in the limited circumstances below and under strict contractual protections:

5.1 Service Providers

With our approved service providers handling tasks such as payment processing, identity verification, technical infrastructure, and customer support. These providers receive only the data necessary for their specific function and operate under our direction.

5.2 Legal Obligations

We may be legally required to disclose information under applicable Bangladeshi law, court orders, or valid requests from government authorities.

5.3 Fraud Prevention

Limited data may be shared with relevant authorities to assist investigations into cybersecurity or financial fraud.

6. Data Retention and Security

6.1 Retention Period

We retain your personal information for as long as your account is active. After an account is closed, financial transaction records may be retained for the period required by applicable law. Once that period has passed, the data is securely deleted or anonymised.

6.2 Security Measures

ccc 444 follows industry-standard technologies and practices to protect your data:

• All data transmissions are secured with SSL/TLS encryption
• Passwords and sensitive data are stored using strong encryption algorithms
• Regular security audits are conducted on servers and databases
• Automated monitoring is active to detect unusual account activity
• Only authorised personnel can access personal data

6.3 Response to Data Breaches

If a security breach occurs and affects your data, we will notify you in a timely manner in accordance with applicable law and inform you of the protective steps to take.

7. Your Rights

As a member of ccc 444, you have the following rights over your personal data:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that inaccurate or incomplete information be corrected.
• Right to deletion: In certain circumstances, you may request that your data be deleted, except for data retained to meet legal obligations.
• Right to restrict processing: In some cases, you may request that the processing of your data be limited.
• Right to withdraw consent: Where processing is based on consent (such as marketing notifications), you may withdraw that consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time in accordance with applicable law.

In our Responsible Gaming section you will find detailed information on setting betting limits and suspending your account, which is connected to your rights over your data.

8. Protection of Minors

All ccc 444 services are intended solely for individuals aged 21 and above. We do not knowingly collect any information from minors.

Age verification is a mandatory step in the registration process. If a user registers with false information and is subsequently found to be a minor, that account will be closed immediately and the collected data will be deleted within legal limits.

If you believe a minor is using our platform, please inform our support team immediately.

9. Policy Changes

ccc 444 reserves the right to amend and update this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered email or through a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend that you review this page regularly.

If you have questions about any section of this policy, you will find answers to common questions in our FAQ section, or you can contact our support team directly.